Shipping Policy

Last updated: 28-June-2025

Thank you for shopping with Luxvie! We’re committed to delivering your orders safely and on time. Please review our shipping policy below for details on how and when your items will arrive.

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📦 Processing Times

All orders are processed within 5–7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.

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🚚 Shipping Times & Rates

We offer standard shipping on all orders. Shipping times and rates vary depending on your location:

Please note: These are estimated delivery times and may vary depending on external factors such as customs processing, weather, or carrier delays.

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🌍 International Shipping

We ship worldwide! International orders may be subject to import duties, taxes, and fees, which are the responsibility of the customer. These charges are not included in the product price or shipping cost.

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🔎 Order Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can track your package at any time using the provided link.

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📫 Shipping Issues

• If your package is lost, delayed, or damaged, please contact us at luxvieinfoservice@gmail.com and we’ll do our best to resolve the issue.

• If your package is marked as "delivered" but you haven’t received it, please check with your neighbors or local post office before reaching out.

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❗️ Address Accuracy

Please make sure your shipping address is complete and accurate. We are not responsible for orders shipped to incorrectly provided addresses.

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📍 Need Help?

If you have any questions about shipping or need help with your order, contact our support team at luxvieinfoservice@gmail.com. We're here to help!

 

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